Support
Need help with Belori? Here is how to reach us, how to delete your account and data, and where to find our privacy policy.
Contact us
The fastest way to get help is by email. Describe the problem, and if possible include your device model, operating system version, and the app version — this helps us respond faster.
- Email: paslenapp@gmail.com
- LinkedIn: Aleksandr Kirillov
Belori is developed and operated by Aleksandr Kirillov, Independent Developer. We usually reply within a few business days.
How to delete your account
You can delete your Belori account and the synchronized data associated with it in any of the following ways.
- In the app: open Belori → Settings → Account & Synchronization → Delete Account and confirm the deletion.
- On the web: submit a request through the account deletion request page — no app required.
- By email: write to paslenapp@gmail.com from the email address associated with your account.
Deleting your account removes your Belori account, synchronized pet profiles, events, photographs, documents, and other cloud records associated with your account. Deletion from active systems normally completes within 30 days. To protect your account, we may need to verify that the request was made by the account owner.
Deleting your account does not automatically cancel an active subscription purchased through the Apple App Store or Google Play — cancel it separately in your Apple or Google subscription settings.
For step-by-step instructions, including how to delete only local or only cloud data, see How to delete your data.
Privacy policy
Our privacy policy explains what information Belori collects, how it is used and stored, and what rights you have.